Shipping Policy

Last updated: [LAVINA LUXE]

At Lavina, we are committed to delivering a refined and reliable shipping experience. This Shipping Policy outlines how orders are processed, shipped, and delivered within the United States and internationally.

1. Order Processing

Orders are typically processed within 1 to 3 business days (excluding weekends and federal holidays) after payment confirmation.

During high-demand periods, processing times may be extended.

2. Shipping Times

Estimated delivery times vary depending on destination and carrier performance:

• United States: 5 to 12 business days
• Canada: 6 to 14 business days
• International: 7 to 18 business days

Delivery times are estimates and not guaranteed.

3. Shipping Costs

Shipping costs are calculated at checkout unless otherwise stated. Free shipping promotions may apply from time to time.

4. Tracking Information

Once your order has been shipped, you will receive tracking details via email where available.

5. Customs, Duties, and Taxes

International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer.

Orders shipped within the United States may be subject to applicable state sales tax.

6. Delivery Delays

Lavina is not responsible for delays caused by:

• Carrier disruptions (USPS, UPS, FedEx, or other carriers)
• Weather conditions
• Incorrect address information provided by the customer
• Force majeure events

7. Lost or Stolen Packages

Once an order has been handed to the shipping carrier, responsibility transfers to the carrier. If your package is lost or marked as delivered but not received, please contact us and we will assist in filing a carrier claim.

Lavina is not responsible for stolen packages confirmed as delivered to the address provided at checkout.

8. Incorrect Shipping Information

Customers are responsible for ensuring shipping details are accurate at checkout. We are not responsible for orders shipped to incorrectly provided addresses.

9. Contact Information

If you have questions about shipping, please contact:

Email: contact@lavinaluxe.shop